Great minds discuss ideas,Mediocre minds discuss events, Small minds discuss people.

Sunday, February 7, 2010

Performance

We often judge a person’s capability at work by his exhibited performance in some previous assignment. We need to remember that the performance of a person is dependent on three factors that play an important role on the results that he achieves. So what are these three factors?
  • Motivation
  • Knowledge, Skills, Attitude(KSAs)
  • Environment

No matter how much of KSAs your subordinates possess, their performance will be sub-optimal if they are not motivated to perform the work. Motivation itself depends on a lot of factors, the primary one being-“What is in it for me or what need of mine does it fulfil?”
Sometimes the environment sends wrong signals .It either does not support the activity or it blocks the same. Before designing a training curriculum for the subordinates who exhibit bad performance, it is necessary to find out the real reason for the same. Many of the capable individuals whom I know do not write a particular exam as the organisational environment has been sending wrong signals for a long time. It is important to go deep to the root of the problem, rather than addressing just the symptoms.  

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